Privacy Policy

Introduction

This Privacy Policy explains how CataShot collects, uses, stores, and protects information when you visit this website, create an account, upload product content, purchase credits, or use our AI ecommerce visual tools.

Information We Collect

We may collect the following information:

Account information: your name, email address, login provider, and account settings.
Uploaded content: product images, reference materials, prompts, campaign copy, and the settings you select for a generation task.
Generated content: output images, short product videos, task status, timestamps, and related usage records.
Payment and credit information: credit package, order, billing status, credit balance, and transaction metadata. Payment card details are handled by payment providers rather than stored directly by CataShot.
Usage data: pages visited, product interactions, device type, browser, IP address, and diagnostic logs.
Support information: the name, email address, message, and technical context you provide when contacting support.

How We Use Information

We use information to:

Provide, operate, maintain, and improve CataShot.
Authenticate accounts and keep account-scoped settings and generation history available.
Process credit purchases and AI generation tasks.
Deliver the requested studio product photos, lifestyle scenes, product ad images, fixed five-second product videos, canvas expansion, and five-image sets.
Investigate failed tasks, respond to support requests, detect abuse, prevent fraud, and protect account and service security.
Send service notices, transaction messages, product updates, or support responses when needed.

Uploaded Product Images and AI Outputs

CataShot uses uploaded product content and selected settings to provide the workflow you request. Outputs may include images or short product videos, depending on the selected tool. We do not sell uploaded content or generated results. Access to account-scoped uploads and generation history is limited to your authenticated account and authorized service operations needed to provide or support the service.

AI outputs can differ from source material. Before publishing or using a result, review product labels, colors, materials, edges, generated text, and every frame of a product video.

Cookies and Analytics

We may use cookies, local storage, and similar technologies to keep you signed in, protect sessions, remember language and theme choices, measure site performance, diagnose errors, and understand how product features are used. See the Cookie Policy for more information.

Third-Party Providers

We may use trusted providers for authentication, payments, email, storage, analytics, infrastructure, and AI image or video generation. These providers may process information only as needed to deliver their services to CataShot, subject to their own terms and privacy practices.

Data Retention

We retain account, payment, upload, generation, and support records for as long as reasonably needed to provide the service, meet legal obligations, resolve disputes, protect the service, and improve reliability. Retention can vary by data type and operational need. You may request account or data deletion where applicable. Some information may be retained when required for legal, security, fraud-prevention, or transaction-record purposes.

Data Security

We use reasonable technical and organizational measures intended to protect personal data, uploaded assets, generated results, and account information from unauthorized access, loss, misuse, or alteration. No internet service or storage method can guarantee absolute security.

Your Choices and Rights

You can manage language, theme, account details, and browser cookie settings through the controls available to you. Depending on your location and applicable law, you may have rights to request access, correction, export, restriction, objection, or deletion of personal data. We may need to verify your identity before completing a request, and some rights may be subject to legal exceptions.